Our refund and cancellation policy is designed to provide flexibility and peace of mind for our valued guests. Please review the details below:
- To be eligible for a refund, cancellations must be made within a specified period before the scheduled check-in date.
- Refund eligibility criteria may vary based on the type of reservation and any promotions or discounts applied.
- In case of cancellation, a maximum of 25% of the booking amount will be refunded.
- Refunds will be processed within seven working days from the date of cancellation and credited using the original payment method.
- Cancellations can be made through our online portal or by contacting our customer support.
- A cancellation confirmation will be provided, and the refund process will be initiated accordingly.
For further clarification or assistance regarding our refund and cancellation policy, please do not hesitate to Contact Us .